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Elephant Car Insurance Reviews

elephant car insurance reviews

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Car insurance is compulsory in the United States, with most states requiring car owners to possess insurance coverage for vehicle damage, accident injuries, and property damage. A relatively young insurance company, Elephant Insurance, offers a range of insurance products at competitive rates. By reading Elephant car insurance reviews online, you can determine if its available coverage options and customer service are what you seek. Read on to learn more about Elephant Insurance’s history and car insurance policies.

Elephant Insurance: Company History

Established in 2009, Elephant Insurance is a Richmond, Virginia, based insurance company that is a subsidiary of the British financial services company Admiral Group PLC, from Cardiff, Wales, United Kingdom. Elephant Insurance, which received accreditation from the Better Business Bureau in 2015, sells insurance policies directly to the customers, removing the need for an independent insurance agent. Aside from car insurance, its range of insurance products includes motorcycle insurance, life insurance, homeowner’s insurance, condo insurance, renters’ insurance, and umbrella insurance.

Elephant Insurance partners with third-party providers to sell these other lines of insurance. You can take advantage of their coverage offerings only if you live in any of the following eight states:

  • Illinois
  • Ohio
  • Texas
  • Georgia
  • Tennessee
  • Indiana
  • Virginia
  • Maryland

Elephant Car Insurance Coverage

While Elephant Car Insurance isn’t the most inexpensive in the market, its monthly insurance quotes seem to be at least 14% cheaper than the average. You might want to get a quote either online or via its toll-free call center if you live in any of the eight states where it is available. Aside from the standard liability, personal injury protection, collision, medical payments, uninsured or underinsured motorist, rental reimbursement, and comprehensive car insurance policies, its insurance coverage includes the following:

Pet Injury Coverage

Unlike car insurance policies from many other companies, where you have to pay extra to get coverage for your pets, Elephant Insurance bundles pet injury protection in its collision coverage. You will appreciate this if you have pets and often travel with them. You get $1,000 insurance coverage for up to two pets that are either dogs, cats, or one of each. If you get into an accident, the coverage will apply to the pets if they are in the vehicle with you at the time.

Diminishing Deductible

Also known as a vanishing or disappearing deductible, a diminishing deductible is the insurance coverage reward you get if you have a proven history of safe driving. The better your driving record, the lower your deductible amount. Elephant Insurance allows you to reduce the deductible amount for every policy term as long as you remain accident-free. For example, if you pay $30 for a six-months collision policy, your collision deductible can be reduced by $50. For a $60 year-long policy, it can be reduced by $100.

Your deductible will not revert to the original amount in case of a car accident, but Elephant Insurance will lock it for the policy term. At the end of that term, your deductible will continue to reduce as long as you don’t get into any further accidents.

Accident Forgiveness

If you have not had a driving accident for three years, you are eligible to receive accident forgiveness. This means that your car insurance premium will remain the same even if you have an at-fault car accident after three years. You will not have to pay an additional auto insurance accident surcharge on top of your insurance premium.

Roadside Assistance

Roadside assistance coverage from Elephant Insurance can help you get the aid you require in an emergency. Elephant Insurance has partnered with Urgently, one of the best on-demand roadside assistance services in the United States, for this coverage. You can call the provided roadside assistance number to connect with a local service provider, track the help in real-time, and receive emergency assistance with lockout services, flat tire replacement, fuel delivery, battery jump, and towing.


Elephant Insurance car insurance policy offers a very useful and convenient YourMechanic service. With it, you can get a price reduction for booking a repair service to be carried out at your home or office. There is no need to drive your car to the nearest service center for the repair work. The service warranty is valid for one year or 12,000 miles.

Custom Parts and Equipment Coverage

This insurance coverage can help you with the costs if you need to repair your car or refurbish it with aftermarket parts. Generally, your regular car insurance policy may not cover these expenses.

Non-Owner Car Insurance

You can use this insurance if you don’t own a vehicle but often rent or borrow one, or if you use a car-sharing service. The insurance will cover your liability for bodily injuries you may cause other drivers, passengers, or others involved in an accident. It also covers property damage liability.

Legal Resources Plan

You might require legal assistance in case of a car accident. Your premiums with Elephant Insurance include $5 per month for the Legal Resources plan. That will pay your attorney’s fees in case you have one minor traffic violation in a year. You will also get 25% off for other legal services you might require from the attorney.

Elephant Insurance Discounts

One of the reasons why you might want to consider Elephant Insurance over other car insurers is the easy availability of multiple discounts. According to the company, you can save up to 40% on your insurance premium with these discounts. You can get a discount if you insure multiple cars on the same car insurance policy or if you decide to bundle multiple insurance policies together.

You also get discounts for getting online insurance policy quotes, buying your insurance early, paying the entire insurance premium upfront, choosing a digital payment mode, using an e-signature, or making a referral. Additionally, you can get discounts for being a safe driver, working from home, and being a good student.

Should You Get Coverage From Elephant Insurance?

According to the various Elephant car insurance reviews, the National Association of Insurance Commissioners (NAIC) Complaint Index rating for Elephant Insurance is 1.87 over the maximum of one point, which means the company receives a high number of customer complaints. Another issue is that insurance coverage is only available in eight states. On the plus side, the rates are competitive, you get one-year plans, and Elephant offers plenty of discounts. It will be a good idea to consider all these aspects before you make your buying decision.

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

We’re here to help you simplify car care and save, so this post may contain affiliate links to help you do just that. If you click on a link and take action, we may earn a commission. However, the analysis and opinions expressed are our own.


About the Author

FIXD Research Team

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

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