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The Best Car Insurance Providers in Michigan

The best car insurance providers in Michigan are Hanover, Auto-Owners, USAA, State Farm, and Progressive according to FIXD’s survey of Michigan customers. These companies have competitive rates, resolve claims fairly, and have good customer service.

Grand Rapids, Michigan, USA downtown skyline on the Grand River at dusk.

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TABLE OF CONTENTS
Age Range Best Insurance Company Average Annual Comprehensive Premium Why Are They the Best? FIXD Insurance Rating (Out of 5)
18-24 Progressive $2550 Lowest rate and adequately satisfied customers 3.6
25-34 Auto-Owners $2100 Highest customer satisfaction of companies tied for lowest rate 4.6
35-44 State Farm $900 Lowest rate and happy customers 3.9
45-54 Progressive $2400 Lowest rate with adequately satisfied customers 3.6
55-64 Hanover $900 Excellent customer service and lowest rates 4.6
65 or older Auto-Owners $300 Outstanding customer service and lowest premiums 4.6
Hands protecting icon of car over wooden table. Top view of hands showing gesture of protecting car. Car insurance and automotive business concept.

Have your car insurance premiums gone up recently? Is your car insurance company lacking in the customer service department? Got a teenager who’s ready to drive and needs to be added to the policy?

The great news is that we have found several insurance companies to recommend with affordable premiums and happy customers.

Keep reading to get the inside scoop on what car insurance companies FIXD users like best!

Finding quotes for car insurance is such a hassle when you have to provide so many personal details. Make it easier for yourself by finding out which companies you should research! Throughout the article, we’ll also offer car insurance tips from an independently licensed insurance agent.

Pro-tip

In addition to finding out which companies to ask about, work with an independent insurance agent to shop for policies. That way, you only have to give your information once to obtain multiple quotes to compare!

Michigan’s Best Car Insurance Companies

Michigan’s best auto insurance companies include Hanover, Auto-Owners, USAA, State Farm, and Progressive according to data from a survey of FIXD users in Michigan. Data includes the car insurance rates, customer satisfaction ratings, and how fairly claims were resolved.

We recommend getting car insurance quotes from multiple insurance carriers so that you can find the best deal for your situation.

To find out which companies to recommend in Michigan, we asked FIXD users about what they paid for auto insurance and multiple customer satisfaction indicators like response time, quality of the policy, and customer support. You can read more about our methodology later on.

Even though Michigan is a no-fault state, we recommend having comprehensive auto insurance for instances like theft or when the other driver doesn’t have to pay for the full amount for damages. 

Best Car Insurance Companies Michigan Why? FIXD User Average Rating(Out of 5)
Hanover Lowest average premiums and tied for highest customer satisfaction 4.6
Auto-Owners Competitive average premiums and tied for highest customer satisfaction 4.6
USAA Competitive premiums and excellent customer service 4.3
State Farm Competitive premiums and good customer service 3.9
Progressive Competitive premiums and adequate customer service 3.6

Michigan’s Best Overall Insurance Company: Hanover

Hanover is the best overall insurance provider for residents of Michigan. Hanover is tied for the best customer service, and the company has the lowest average rates for comprehensive coverage across all age groups.

Company Info Hanover
Founded 1852
Headquarters Worchester, MA
Phone Number (claims) 800-628-0250
Website https://www.hanover.com/individuals/products/auto-insurance 
Products For individuals: home, renters, auto, umbrella policies, recreational vehicles, and boat insurance
Population Served Personal insurance available in Michigan, Arkansas, Connecticut, Georgia, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Vermont, Virginia, Wisconsin

Average Years as a Customer at Hanover: 10.3 years is the average length of time that FIXD survey participants with Hanover insurance policies have been Hanover customers.

How many customers hear back within 10 minutes? 100% of customers hear back within ten minutes of contacting Hanover, according to FIXD users in Michigan.

How quickly are Claims Resolved? At least half of all claims were resolved within just two weeks, according to Hanover customers who had filed a claim with the car insurance company and participated in the FIXD survey. 

Customer Satisfaction with Claims: 100% of claims resolutions felt fair, according to Hanover customers who had filed claims with the company and participated in the FIXD survey.

How to sign up with Hanover: You need to work with an independently licensed agent to get a personal policy with Hanover. You may find an agent using Hanover’s agent lookup tool.

Popular Hanover Discounts according to FIXD Survey participants in Michigan:

  • 75% bundle their home and auto insurance for discounts
  • 50% use an anti-theft device discount
  • 25% have a discount for multiple cars on the policy
  • 25% qualify for a safe driver discount

Hanover Average Annual Rates in Michigan

*Hanover Average Annual Rates for Comprehensive Coverage
Average Overall Male Female
$1500 $900 $2700
*Results here are an average of results and not intended to serve as a quote.

Michigan’s Best Car Insurance Companies by Age Groups

Car insurance companies offer lower rates and target their marketing to specific demographics. Age groups are a frequently used way to cater to particular demographics, but companies may also use risk factors or location.

Because age groups are one of the most common ways that car insurance companies cater to specific populations with lower rates and marketing campaigns, we analyzed data from FIXD users by age group. 

You can often find better rates and services if you select a company that caters to your age group. Here is a list of the best insurance companies in Michigan based on different ages:

Progressive is the best provider for 18 to 24-year-olds because of its competitive rates and adequate customer service. Even though teens are typically the most expensive age group of drivers to insure, Progressive’s rates for teens are not much higher than their average rates for everyone.

If you’re already a Progressive customer, or you want to compare multiple options, you may consider quotes from some of the other insurance companies in our rankings.

Company Info

Progressive

Founded

1937

Headquarters

Mayfield, OH

Phone Number

1-888-671-4405

Website

https://www.progressive.com/auto/ 

Products

Auto, home, rental, personal items, umbrella, and other personal insurance

Population Served

All 50 states in the USA and the District of Columbia

How many customers hear back within 10 minutes? 80% of customers hear back from Progressive within ten minutes of contacting the company according to FIXD users in Michigan.

How quickly are Claims Resolved? Two-thirds of claims are resolved in under two weeks according to Progressive’s customers who had filed an insurance claim and participated in the FIXD survey in Michigan.

Customer Satisfaction with Claims: 82% of claim resolutions felt fair according to FIXD users in Michigan who had filed a car insurance claim with Progressive.

How to sign up with Progressive: You can sign up using an independent agent, calling general customer service at 1-888-671-4405, or getting a quote online.

Popular Discounts in Michigan with Progressive, according to FIXD users: 

  • 74% qualify for a safe driver discount
  • 46% have a discount for an anti-theft device
  • 41% have a discount for multiple cars on the policy
  • 21% bundle their home and auto insurance
  • 13% bundle their renters and auto insurance
  • 8% qualify for a good student discount
  • 8% qualify for a military discount
  • 5% qualify for a green vehicle discount



Here is a list of the cheapest car insurance companies in Michigan for 18 to 24-year-olds:

Car Insurance Company

Average Annual Premium for Comprehensive

Progressive

$2550

Liberty Mutual

$3300

Pro Tip: Don’t forget to talk to your insurance agent about renters insurance when you move out on your own. This insurance can protect your personal belongings and liability as a renter. It can also be bundled with auto insurance.

Michigan’s best car insurance company for adults aged 25 to 34 is Auto-Owners. Auto-Owners is tied with Progressive for the lowest rates for this age group, but Auto-Owners has significantly better customer satisfaction according to FIXD users in Michigan.

Company Info

Auto-Owners

Founded

1916

Headquarters

Lansing, MI

Phone Number

800-346-0346

Website

https://www.auto-owners.com/ 

Products

Home, Car, Life, and Business Insurance

Areas Served

26 states including Michigan, Alabama, Arkansas, Arizona, Colorado, Georgia, Florida, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia and Wisconsin

How many customers hear back within 10 minutes? 100% of FIXD users in Michigan heard back from Auto-Owners within ten minutes of contacting the insurance company.

How quickly are Claims Resolved? 100% of claims were resolved within two weeks according to FIXD users in Michigan who are Auto-Owners policyholders and had filed a claim.

Customer Satisfaction with Claims: 100% of claim resolutions felt fair according to FIXD users in Michigan who are Auto-Owners policyholders and had filed a claim.

How to sign up with Auto-Owners: You can sign up with Auto-Owners through an independent agent. Use Auto-Owners’ online agent lookup tool to find one.

Popular Discounts with Auto-Owners policyholders in Michigan according to FIXD users: 

  • 62% have a discount for multiple cars on the policy
  • 54% qualify for a safe driver discount
  • 38% bundle their home and auto insurance
  • 23% have a discount for an anti-theft device
  • 15% qualify for a good student discount
  • 8% bundle their renters and car insurance

 

Here is a list of the cheapest car insurance companies in Michigan for 25 to 34-year-olds according to the FIXD Survey:

Car Insurance Company

Average Annual Premium

Auto-Owners

$2100

Progressive

$2100

State Farm

$3900

Pro Tip: Zip Codes can make a huge difference in auto insurance premiums. When you’re house or apartment hunting, compare insurance rates for different neighborhoods. You may find that a nicer neighborhood with less crime will save you money on car insurance.

The best car insurance provider for most 35 to 44-year-olds in Michigan is State Farm. Michigan FIXD users in this age group reported the lowest average comprehensive rates with State Farm, and the company has good customer service.

Company Info

State Farm

Founded

1922

Headquarters

Bloomington, IL

Phone Number

(800)-782-8332

Website

https://www.statefarm.com/

Products

Auto Insurance, Home Insurance, Liability, Life Insurance, and Small Business Insurance

Population Served

All 50 states within the United States and the District of Columbia

How many customers hear back within 10 minutes? 75% of State Farm customers hear back within ten minutes according to participants in the Michigan FIXD survey.

How quickly are Claims Resolved? 89% of claims are resolved within two weeks of the claim being filed according to FIXD users in Michigan with experience filing claims with State Farm.

Customer Satisfaction with Claims: 76% of claim resolutions through State Farm felt fair according to FIXD users in Michigan with experience filing a claim with State Farm.

How to sign up with State Farm: The best way to sign up with State Farm is to work with an agent. You can find one near you using State Farm’s agent lookup tool. You may also start a quote on your own using the State Farm website.

Popular Discounts with State Farm according to FIXD users in Michigan: 

  • 76% qualify for a safe driver discount
  • 46% have a discount for multiple cars on the policy
  • 44% have an anti-theft device discount
  • 37% bundle their renters and car insurance through State Farm
  • 32% bundle their home and auto insurance with State Farm
  • 5% qualify for a good student discount

 

Here is a list of the cheapest car insurance companies in Michigan for 35 to 44-year-olds:

Car Insurance Company

Average Annual Premium

State Farm

$900

AAA

$1800

Progressive

$3000

Pro Tip: When you bundle insurance products like home and auto insurance, you can purchase additional liability insurance called an umbrella policy that adds additional insurance across the board. Talk to an agent to learn more.

Michigan’s best car insurance company for 45 to 54-year-olds is Progressive. Progressive offers the lowest rate and provides adequate customer service, according to FIXD users. It’s also the lowest rate for teen drivers, making it convenient for households who need to add a teen soon.

Company Info

Progressive

Founded

1937

Headquarters

Mayfield, OH

Phone Number

1-888-671-4405

Website

https://www.progressive.com/auto/ 

Products

Auto, home, rental, personal items, umbrella, and other personal insurance

Population Served

All 50 states in the USA and the District of Columbia

How many customers hear back within 10 minutes? 80% of customers hear back from Progressive within ten minutes of contacting the company according to FIXD users in Michigan.

How quickly are Claims Resolved? Two-thirds of claims are resolved in under two weeks according to Progressive’s customers who had filed an insurance claim and participated in the FIXD survey in Michigan.

Customer Satisfaction with Claims: 82% of claim resolutions felt fair according to FIXD users in Michigan who had filed a car insurance claim with Progressive.

How to sign up with Progressive: You can sign up using an independent agent, calling general customer service at 1-888-671-4405, or getting a quote online.

Popular Discounts in Michigan with Progressive, according to FIXD users: 

  • 74% qualify for a safe driver discount
  • 46% have a discount for an anti-theft device
  • 41% have a discount for multiple cars on the policy
  • 21% bundle their home and auto insurance
  • 13% bundle their renters and auto insurance
  • 8% qualify for a good student discount
  • 8% qualify for a military discount
  • 5% qualify for a green vehicle discount

 

Here is a list of the cheapest car insurance companies in Michigan for 45 to 54-year-olds:

Car Insurance Company

Average Annual Premium

Progressive

$2400

AAA

$2700

State Farm

$3000

 

The best auto insurance company for adults aged 55 to 64 in Michigan is Hanover. Hanover offers outstanding customer service and the lowest average rate for comprehensive coverage in Michigan according to FIXD users in the state.

Company Info

Hanover

Founded

1852

Headquarters

Worchester, MA

Phone Number

(claims) 800-628-0250

Website

https://www.hanover.com/individuals/products/auto-insurance 

Products

For individuals: home, renters, auto, umbrella policies, recreational vehicles, and boat insurance

Population Served

Personal insurance available in Michigan, Arkansas, Connecticut, Georgia, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Vermont, Virginia, Wisconsin

How many customers hear back within 10 minutes? 100% of customers hear back within ten minutes of contacting Hanover, according to FIXD users in Michigan.

How quickly are Claims Resolved? At least half of all claims were resolved within just two weeks, according to Hanover customers who had filed a claim with the car insurance company and participated in the FIXD survey. 

Customer Satisfaction with Claims: 100% of claims resolutions felt fair, according to Hanover customers who had filed claims with the company and participated in the FIXD survey.

How to sign up with Hanover: You need to work with an independently licensed agent to get a personal policy with Hanover. You may find an agent using Hanover’s agent lookup tool.

Popular Hanover Discounts according to FIXD Survey participants in Michigan:

  • 75% bundle their home and auto insurance for discounts
  • 50% use an anti-theft device discount
  • 25% have a discount for multiple cars on the policy
  • 25% qualify for a safe driver discount

 

Car Insurance Company

Average Annual Comprehensive Premium

Hanover

$900

Progressive

$1500

State Farm

$1800

Farmers Insurance

$1800

Auto-Owners

$2500

USAA

$2500

The best auto insurance company for seniors in Michigan is Auto-Owners because the insurance carrier has the lowest average rate for this age group and outstanding customer service. Auto-Owners also has a reputation for resolving claims fairly according to FIXD users in Michigan.

Company Info

Auto-Owners

Founded

1916

Headquarters

Lansing, MI

Phone Number

800-346-0346

Website

https://www.auto-owners.com/ 

Products

Home, Car, Life, and Business Insurance

Areas Served

26 states including Michigan, Alabama, Arkansas, Arizona, Colorado, Georgia, Florida, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia and Wisconsin

How many customers hear back within 10 minutes? 100% of FIXD users in Michigan heard back from Auto-Owners within ten minutes of contacting the insurance company.

How quickly are Claims Resolved? 100% of claims were resolved within two weeks according to FIXD users in Michigan who are Auto-Owners policyholders and had filed a claim.

Customer Satisfaction with Claims: 100% of claim resolutions felt fair according to FIXD users in Michigan who are Auto-Owners policyholders and had filed a claim.

How to sign up with Auto-Owners: You can sign up with Auto-Owners through an independent agent. Use Auto-Owners’ online agent lookup tool to find one.

Popular Discounts with Auto-Owners policyholders in Michigan according to FIXD users: 

  • 62% have a discount for multiple cars on the policy
  • 54% qualify for a safe driver discount
  • 38% bundle their home and auto insurance
  • 23% have a discount for an anti-theft device
  • 15% qualify for a good student discount
  • 8% bundle their renters and car insurance

 

Car Insurance Company

Average Annual Premium

Auto-Owners

$300

Hartford

$900

AAA

$1500

Farmers Insurance

$1500

Farm Bureau

$1800

Pro Tip: Hartford is another great choice for seniors in Michigan with outstanding customer service according to Michigan FIXD users. Hartford caters to adults over age 65, so it’s worth getting some quotes from the company to compare.

Research Methodology

Michigan drivers will be pleased to know that we used multiple metrics and took a multifaceted approach to identify the best insurance companies. We only recommended companies in Michigan with low and competitive rates that resolved claims fairly and satisfied customers.

Our survey of FIXD users collected the average miles driven, discounts, and multiple factors of customer satisfaction for us to analyze.

We only included insurance companies with enough respondents to reflect customer satisfaction and a variety of premiums to average. Some insurance companies were not represented for every age band.

Independent Customer Satisfaction Surveys

FIXD used the following information provided by the survey to assess customer satisfaction:

  • Preferred method of contacting insurance company and whether or not they heard back within ten minutes or less
  • How long respondent had been an auto insurance policyholder with current insurance company
  • Insurance provider customer support rating, company rating, policy rating, and then averaged these for an overall rating. Each rating was out of 5 possible points.
  • A variety of options for respondents to indicate what they liked and didn’t like about their auto insurance provider.
  • Survey questions to collect information about claims data including how long until claim resolution and whether or not the customer felt the claim was resolved fairly.

Finding the Average Car Insurance Rates

In the survey, respondents indicated their gender, age range, average annual miles driven, and discounts in addition to their annual premiums. From there, we were able to find averages and indicate said averages in the article. We focused on comprehensive insurance coverage since that’s what we recommend.

Conclusion

Based on the average premium prices for full coverage, fair claims resolution, and customer satisfaction scores, Michigan residents will want to compare quotes from Hanover, Auto-Owners, Progressive, State Farm, and USAA. 

Don’t forget that when you work with an independent agent, you only have to provide your information once to get quotes from more than one company! You can also get tailored advice for your insurance needs.

Interested in more ways to save money on auto expenses? 

Consider FIXD, the best diagnostic sensor for your car on the market. You’ll have help identifying codes and making repairs on your own. You can also find recommended mechanics.

Frequently Asked Questions

Michigan is a no-fault state for auto insurance. That means that in a collision, your insurance policy covers your own vehicle and driver and passenger injuries regardless of which driver is at fault. Likewise, the other driver’s insurance will cover the expenses of the other party.

Hanover and Auto-Owners provide the best customer service in Michigan. Both companies resolve claims fairly, and FIXD users in Michigan rated both companies as 4.6 out of 5 overall.

On average, the cheapest car insurance companies in Michigan for full coverage are Hanover, Farmers Insurance, and Auto-Owners. These companies have the lowest average premiums for comprehensive coverage according to FIXD users in Michigan.

Jesse Cunningham

Jesse Cunningham V is a professional writer and licensed insurance agent. He has worked in the insurance industry in different capacities, starting as a customer service representative and working his way up to an independent agency owner. He is licensed in the states of Maryland and Pennsylvania for Property, Casualty, Life, and Health products. Jesse has worked with many national carriers, including Nationwide, State Farm, Travelers, and Liberty Mutual, and specializes in car and home insurance and health, life, accidental death, and disability insurance. He writes for multiple publications including FIXD and Bauple.com. All articles by Jesse are opinion-based. Speak with your licensed insurance agent about the particulars of your insurance before making any decisions.

We’re here to help you simplify car care and save, so this post may contain affiliate links to help you do just that. If you click on a link and take action, we may earn a commission. However, the analysis and opinions expressed are our own.

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About the Author

Jesse Cunningham

Jesse Cunningham

Jesse Cunningham V is a professional writer and licensed insurance agent. He has worked in the insurance industry in different capacities, starting as a customer service representative and working his way up to an independent agency owner. He is licensed in the states of Maryland and Pennsylvania for Property, Casualty, Life, and Health products. Jesse has worked with many national carriers, including Nationwide, State Farm, Travelers, and Liberty Mutual, and specializes in car and home insurance and health, life, accidental death, and disability insurance. He writes for multiple publications including FIXD and Bauple.com. All articles by Jesse are opinion-based. Speak with your licensed insurance agent about the particulars of your insurance before making any decisions.

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