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United Auto Insurance Claims: Everything You Need to Know

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United Auto Insurance Company (UAIC) began in the 1980s and continues to provide customers with car insurance at low rates. If you’re a current UAIC customer or you’re thinking about becoming one, learning more about the process of filing a claim can be beneficial. Here’s everything you need to know about filing an insurance claim with UAIC.

About United Auto Insurance Company

United Automobile Insurance Company (UAIC) began in Florida in 1989 and today serves several states. The company seeks to provide high-quality customer service and affordable rates for those who need auto insurance. It’s currently one of the largest family-owned insurance companies in the nation, and it invests in technology to better serve its customers. As a customer with UAIC, you have access to many benefits, including:

  • Automobile insurance plans
  • Commercial auto insurance
  • Customized products and services
  • Expert advice from your local agent
  • Low rates and money-saving discounts
  • Non-owner’s policies
  • Personalized coverage options

Coverage from United Auto Insurance Company

If you’re thinking about becoming a UAIC customer, learning more about the options it has for insurance can help you determine if it’s the right choice for you. Those who need to file a claim with UAIC can benefit from reviewing the coverage it offers. UAIC offers insurance coverage for:

  • Bodily injury and property damage liability
  • Car rentals
  • Collision
  • Comprehensive
  • Medical payments
  • Personal injury protection

What To Do Right After an Accident

If you’ve been in an accident, filing a claim isn’t the first thing to do. Instead, focus first on yourself and try to remain calm. If anyone is injured, get medical assistance for them. If you can, move your vehicle out of traffic and into a safe spot, turning on your hazard lights to ensure other drivers understand that your car is stopped. After moving out of traffic, contact the police to report the incident.

The police may help you file a report about what happened. It’s important to call them, as they may help you find safety and record damages to your vehicle. During interactions with the police and others, be sure not to discuss or admit fault. Just tell them the facts about what happened.

Gather information about what happened. You can do this by taking pictures and asking others for their names and contact information. When taking pictures, focus on everything that may have contributed to the incident, including marks on the pavement, lanes, intersections, lights, signs, and the vehicles involved.

After gathering information, determine if your car is drivable. If it’s not drivable, you can have your vehicle towed to a storage facility to begin the claims process. If your vehicle is drivable, you may not need to take it to a storage facility.

How to Report a Claim With United Auto Insurance Claims

An accident or incident can be upsetting, but it’s important to begin the claims process as soon as possible to be sure you have the transportation you need. Here are the steps to follow to report a claim with UAIC:

1. Gather the Information You Need for the Claim

Once you’re in a safe space following the accident or incident, you can begin the claims process. Do this by first gathering the information you’ll need. This includes your policy number, the insurance information and phone numbers of other involved parties, the police report number, the time, place, and date of the incident, and the current location of your vehicle.

2. Access the Digital Claims Portal

After gathering your information, access UAIC’s digital claims portal to begin the claims process. In this portal, you can file your claim, view your coverage, send documents, upload photos, contact the adjuster, and schedule an appointment to have your vehicle assessed for damage. If you don’t want to use the digital claims portal, you can always call and speak with an associate to begin the claims process.

3. Transport Non-Drivable Vehicles to Storage

When you’re sure the area is safe, you can determine if your car is drivable. If it’s drivable, you can make an appointment with a repair shop and take it to get an estimate. A non-drivable vehicle is one that can’t safely operate on the roads, and if your car is not drivable, it will need to be towed to a storage facility.

If you’re outside Florida, you can contact UAIC for them to transport the vehicle. If you live in Florida, you can arrange for transportation. The experts at UAIC will arrange for an inspection to take place once the non-drivable vehicle is in a storage facility.

4. Use the Digital Claims Portal to View the Status of Your Claim

After scheduling an inspection for your vehicle, you can access the portal to view information about the status of your claim. You can also look at your other documents and review your coverage while in the portal. If you don’t want to use the digital tool to check the information, you can call and speak with an associate to learn more about the status of your claim.

Tips for Avoiding Damage to Your Vehicle

Though it’s helpful to know what to do in the event of an accident, avoiding damage to your vehicle can help you avoid stress and minimize costs. Here are some tips for avoiding accidents and incidents that may cause damage to your vehicle:

  • Always be ready to drive: Before driving, be sure that you’re well-rested and not under the influence of any substances. This can help you be a safe and attentive driver.
  • Don’t text and drive: Texting while driving takes your attention away from the road and makes it more likely to experience a collision or cause an accident. Always pay attention to your surroundings when driving.
  • Watch your speed: Slower speeds can help you reduce the damage during an accident and minimize the chance of experiencing one. It’s especially important to monitor your speed in construction zones.
  • Be mindful of where you park: Where you leave your vehicle when you’re not in it can affect the likelihood of an incident occurring. For example, consider avoiding parking under trees and attempt to park under cover when you can.

Of course, driving safely is the best way to avoid damage to your car or injury to yourself or others. But if an accident or incident occurs, knowing what to do can help you avoid some stress and make the claims process smoother.

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

We’re here to help you simplify car care and save, so this post may contain affiliate links to help you do just that. If you click on a link and take action, we may earn a commission. However, the analysis and opinions expressed are our own.


About the Author

FIXD Research Team

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

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