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How To Cancel USAA Auto Insurance

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Image via Flickr by US Department of State

USAA is an insurance company that provides a variety of insurance coverages to the military community. The company is a top choice for people looking for good rates, excellent customer service, and strong financial ratings. USAA works a little differently than others because it only serves active and retired military members and their families. If you are a qualified member, it’s easy to get coverage, and if you already have a policy and need to cancel, it takes just a few minutes. Learn more about how to cancel USAA auto insurance.

What Is USAA?

The United States Automobile Association started as a company to provide car insurance to Army officers. Over the years, it’s developed into a company that provides not only auto insurance but also homeowners, renters, health, and life insurance to officers and enlisted personnel across all military branches. USAA is headquartered in San Antonio, Texas, and has over 13 million members.

Who Does USAA Serve?

USAA serves active military members from all branches of the United States. This includes:

  • Air Force
  • Army
  • Coast Guard
  • Marines
  • Navy
  • National Guard
  • Reserves

It also serves retired members of the military and those separated with an honorable discharge. Cadets and midshipmen are eligible to become members, as are officer candidates within 24 months of commissioning.

Families of all these military personnel can get coverage with USAA, too. This includes widows and widowers. Un-remarried former spouses of USAA members qualify if they and their former spouse had insurance while they were married. Children of active and retired military USAA members are also eligible for coverage.

USAA offers auto insurance in all 50 states, Washington, D.C., and in some international locations.

Types of Insurance Coverage USAA Offers

USAA provides insurance for a wide variety of vehicles in addition to traditional cars and trucks. You can purchase insurance for your RV, boat, motorcycle, and classic car.

The different types of coverage include:

  • Comprehensive: This covers damage to your vehicle that is caused by something other than an auto accident, such as theft, vandalism, or a weather-related event.
  • Collision: This covers damage to your vehicle due to an accident, regardless of fault.
  • Liability: This covers damage to others’ property, vehicles, and medical expenses when you are at fault for an accident.
  • Uninsured and Underinsured: This covers vehicle damage and medical expenses from an accident caused by a driver who doesn’t have insurance or does not have enough insurance.
  • Roadside Assistance: This covers towing if you break down, need a flat tire fixed or inflated, or need fuel delivery. It also covers jump starts, lockouts, and getting your vehicle pulled out if you become stuck in the mud or snow.
  • Rental Reimbursement: This covers the cost of a rental or pays for part of a rental when your car is in the shop for repairs after a covered claim.

How To Cancel a USAA Policy

If you already have an auto insurance policy with USAA and want or need to cancel it, you have a few options. The website has a lot of information and is a good place to start if you need to find contact information.

Your first step should be to look up your renewal date. This date should be listed on any insurance paperwork you have. If you manage your account online, it will be in your account information.

A policyholder can cancel their USAA auto insurance in one of four ways:

  • Cancel by phone: Call 1-800-531-8722.
  • Cancel by mail: Write a letter that has your name, address, policy information, date of birth, and the date you want the policy to end. Make sure it’s signed and dated, and then send it to USAA, 9800 Fredericksburg Rd, San Antonio, TX 78288.
  • Cancel online: Log into your USAA account and go to “policy cancelation.”
  • Cancel using the app: Go to the app on your phone and log into your account. Request policy cancelation.

Considerations Before Canceling Your USAA Auto Insurance

If you still own a car and live in a state requiring auto insurance by law, make sure to purchase a new policy before canceling your USAA policy. If you let your coverage lapse and get into an accident, you could responsible for damages if you’re found at fault.

A lapse in coverage may also lead to higher premiums later on when you get a new policy. If you are moving from USAA to another company, make the date that your new policy goes into effect sooner than the date your USAA policy ends. If you allow a lapse, you are often considered a high-risk driver, which will increase your premiums.

When Is It a Good Idea To Cancel Your USAA Auto Insurance?

The only time you’ll want to cancel your car insurance is if you switch policies or you get rid of your car. Keep in mind that even if you don’t own a car, you’ll need the minimum liability coverage to drive if you rent or borrow one.

Check for Refunds

When you cancel your USAA auto insurance, check to see if you have a refund coming. If you prepaid your policy for a 6-month or 12-month period, you will most likely be eligible for a refund. If you pay month-to-month, you probably won’t get a refund.

The best way to find out if you are eligible for a refund is to call USAA and talk to a customer service representative.

Are There Penalties for Canceling USAA Auto Insurance?

USAA does not penalize its customers or charge an early termination fee when you cancel your policy. If you choose to call and speak with a customer service representative, they will do their best to keep you as a customer, but there are no penalties. If you cancel online, you can expect a survey about why you are terminating your coverage.

Follow these steps and tips when you need to cancel your USAA auto insurance. The process is quick and easy. If you’re switching providers, make sure to have your new coverage start before the old policy ends, and don’t forget to check to see if you’re eligible for a refund.

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

We’re here to help you simplify car care and save, so this post may contain affiliate links to help you do just that. If you click on a link and take action, we may earn a commission. However, the analysis and opinions expressed are our own.

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About the Author

FIXD Research Team

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

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