If you’re in the market for a luxury vehicle, a Mercedes-Benz product is probably on your list. Every Mercedes-Benz car and SUV delivers the ideal blend of sophisticated style and state-of-the-art engineering. Plus, Mercedes-Benz offers several warranty options to protect your purchase and enhance the experience of owning a luxury vehicle. Let’s learn more about the Mercedes-Benz warranty program.
Mercedes-Benz New Vehicle Limited Warranty
Every new Mercedes-Benz model comes with a New Vehicle Limited Warranty that starts the day you purchase your car or SUV. The new vehicle warranty lasts four years or 50,000 miles and includes bumper-to-bumper and powertrain coverage. Your new vehicle warranty also provides up to four years or 50,000 miles of roadside assistance, including the following services:
- Towing
- Fuel delivery
- Battery jump-starts
Suppose you’re more than 100 miles from home, and a warrantable defect renders your Mercedes-Benz inoperable or unsafe to drive. In that case, the warranty’s trip interruption protection ensures reimbursement of documented expenses, such as lodging, meals, and alternative transportation. The expense limit is $300 per day for up to three days, and all repairs must take place at an authorized Mercedes-Benz dealership.
Keep in mind that the Mercedes-Benz New Vehicle Limited Warranty does not cover the following:
- Damage to the tires or rims
- Everyday wear and tear to components like brake pads and windshield wipers
- Damage caused by vehicle misuse or lack of maintenance
- Damage caused by alterations
- Damage caused by improper repairs
- Environmental damage
- Glass damage
You’re responsible for paying for any necessary repairs for these types of damages. The Mercedes-Benz New Vehicle Limited Warranty will cover defects caused by faulty work or materials during manufacturing.
Mercedes-Benz Extended Limited Warranty
When you purchase a brand-new Mercedes-Benz, you may extend your new vehicle warranty past the 50,000-mile limit. You can get an extended warranty when purchasing the vehicle or any time before the original warranty’s expiration. Mercedes-Benz also allows you to pay for the entire extension upfront, or you can roll the cost into your monthly financing payments. Depending on the terms you select, your warranty will extend from 50,000 miles to 75,000 miles or from 50,000 miles to 100,000 miles.
If you cancel the extended warranty before your original new vehicle warranty expires, you’ll receive a complete refund for your extended warranty purchase. Also, the extended warranty is transferrable if you sell your Mercedes-Benz, which helps the vehicle retain its value.
Mercedes-Benz Certified Pre-Owned Limited Warranty
The dealership where you purchase your vehicle will apply the remaining portion of the warranty to your used car or SUV if you get a Certified Pre-Owned Mercedes-Benz and the initial protection hasn’t expired. After the New Vehicle Limited Warranty expires, a used car limited warranty kicks in, providing 12 months of coverage or up to 100,000 total accumulated miles, whichever comes first. The Certified Pre-Owned Limited Warranty also takes effect on the day of purchase if the original warranty runs out before the sale.
Mercedes-Benz Emission Performance Warranty
Mercedes-Benz equips every new model with an emission control system that meets federal and state emission regulations and standards. Basic Mercedes-Benz Emission Performance Warranty coverage is good for two years or 24,000 miles and covers repairs or replacements that your Mercedes-Benz needs to meet federal emission standards. Specific components also receive up to eight years or 80,000 miles of coverage.
In the following states, the Emission Performance Warranty is good for three years or 50,000 miles:
- California
- Connecticut
- Delaware
- Maine
- Maryland
- Massachusetts
- New Jersey
- Oregon
- Rhode Island
- Pennsylvania
- Vermont
- Washington
Additionally, specific components receive seven years or 70,000 miles of coverage in these states.
Mercedes-Benz First Class Wheel and Tire Protection
While the new vehicle, extended, and used vehicle warranties don’t cover tire damage, you can purchase a First Class Wheel and Tire Protection package that covers the following:
- All expenses related to replacing wheels or tires, such as labor, balancing, valve stems, and taxes
- Prorated coverage for the tire’s usable tread life
- Damage caused by road hazards
- An unlimited number of claims for non-cosmetic repairs with comprehensive coverage
If you purchase a Mercedes-Benz featuring a First Class Appearance Package, you’ll receive additional coverage for scrapes, scratches, and other cosmetic damage on the wheels. That is good for an unlimited number of service visits.
Should You Purchase an Extended Warranty?
If you’re wondering whether you should purchase an extended warranty for your Mercedes-Benz, consider that Mercedes-Benz ranks 18th among 32 automakers in the J.D. Power 2022 U.S. Vehicle Dependability Study. Participating owners report an average of 195 mechanical problems per 100 vehicles, slightly more than the industry average of 192. As for repair costs, Mercedes owners pay an average of $908 a year, which is well above the $652 yearly average for all cars. Purchasing an extended warranty can offset these costs and give you peace of mind.
Alternatives to the Mercedes-Benz Extended Warranty
Remember that the Mercedes-Benz extended warranty is limited, so depending on your needs, you might want to purchase coverage from an independent warranty provider. The advantages of buying third-party protection include:
- Flexibility when choosing a repair shop: The Mercedes-Benz extended warranty requires you to take your vehicle to an authorized Mercedes-Benz dealership when it needs repairs. With a third-party warranty, you can take your car or SUV to the licensed repair shop of your choice.
- Longer warranty terms: While the Mercedes-Benz extended warranty expires after 100,000 miles, many third-party warranty companies offer coverage for up to 300,000 miles.
- Flexible purchase dates: If you choose a Mercedes-Benz extended warranty, you must purchase it before the original new vehicle warranty expires. Third-party companies will sell you a warranty any time, whether your vehicle is 10 years old or has 100,000 miles on the odometer.
Before purchasing any extended warranty, you should know that 55% of people who bought extended warranties never used them, according to one survey. Some drivers who used their extended warranties say they saved less on repairs than they paid for the extra protection.
As you can see, there are several advantages to the Mercedes-Benz warranty program. Hopefully, this guide helps you decide which warranty options work for you, and you can enjoy your Mercedes for many years.
At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.
