Wipers

Upsell: “You know, we just had a heavy downpour and it looks like they’re calling for more rain soon. Would you like me to put on some fresh wiper blades for you?”
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Right after it has rained is the primetime for wiper upsells, no matter how old they are. Here’s what you need to know to make an informed decision and not spend money needlessly:

What you need to know:
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-Wipers should generally be changed every 1-2 years, regardless of rainfall
-Many wipers last much longer than 1-2 years
-If your wipers cleanly wipe water away without leaving streaks on your windshield, you are still good to go
-This upsell could cost you $75+ when you can buy these online or from an auto parts store for just $20. Most auto parts stores will even install the wipers for you for free if you buy from their store!
-Use the FIXD app to track your wiper replacement dates and see exactly when it’s time for a new set

How to respond:
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‍If your wipers work properly and leave behind no streaks of water:
Your response: “No thanks, they’re still working great!”
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If you have trouble seeing in the rain or know you need new wipers:
Your response: “How much do you charge for that? No thanks, I’ll just run to the auto parts store on my way home.”