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BMW Roadside Assistance

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BMW is a maker of luxury cars that include stylish sedans, classy coupes, coveted convertibles, and powerful sports activity vehicles. BMW’s sleek, high-performance vehicles are popular around the world, and if you have chosen a BMW for your car, then you have chosen quality that will last. When you purchase a car from your local BMW Center, you’ll have someone authorized to perform all the maintenance and repairs covered by your warranty. Knowing where to take your car for any mechanical issues that might arise can make the hassles of vehicle ownership seem like a breeze.

But what if you run into an issue while you’re far from home and can’t get to your local BMW Center? Even the best cars can run into problems on the road, including flat tires, dead batteries, fender benders, and more. Issues like these can be small if you have a way to fix them quickly, but that’s not always the case when you are out of town. So what do you do when your holiday road trip or weekend getaway goes wrong? That’s where BMW Roadside Assistance can help you.

Contact BMW Roadside Assistance

If you’re in a vehicle-related bind, there are several ways you can contact a helpful agent at BMW Roadside Assistance and get the help you need. If your car is fitted with the BMW Assist SOS button and you have a BMW ConnectedDrive subscription, all you have to do is press the button. Alternatively, you can use the BMW Assist menu of ConnectedDrive to select BMW Roadside Assistance, use the BMW Connected app on your smartphone, or use your phone to call 1-800-332-4BMW (800-332-4269). Once you have reached an agent, they will be able to assist you with your issue.

What BMW Roadside Assistance Can Do for You

BMW Roadside Assistance gives you help when you need it the most, 24 hours a day, every day of the year, in all continental U.S. states, plus Alaska, Hawaii, and Puerto Rico, as well as throughout Canada. This assistance service is available for new cars for the first four years from their original in-service date and for Certified Pre-Owned BMWs for up to six years, with no mileage limits or additional costs to you. You can drive easier knowing help, in the unlikely event you need it, is just a phone call, app message, or a button click away.

Services Offered

BMW Roadside Assistance can help you out of many tricky situations that as an avid adventurer you might find yourself in. Services offered include:

  • Jump starts for a dead battery
  • Lock-out assistance
  • Flat tire change
  • Fuel delivery

And that’s just the start of what this service can do. If your vehicle is having an issue that makes it no longer able to drive, BMW Roadside Assistance can arrange towing services to the nearest authorized BMW Center where your car can be fixed. And don’t worry if you’ve lent your car to your spouse or kids. BMW Roadside Assistance even covers your car if someone else is driving it. This is a great relief to know your car is going to be taken care of if you have family members that drive your car from time to time.

BMW Roadside Assistance can help you with more than just your car. It can help arrange transportation or a ride to where you need to go, or even get you a place to stay if you’re far from home. This means you don’t have to worry about being stuck on the side of the road as night is falling with nowhere to go and no way to get there — any driver’s worst nightmare. For qualifying events, you are covered for up to $1,000 per incident in hotel bills or other costs related to your Bimmer’s breakdown.

You can also contact BMW Roadside Assistance to be connected with the Master Technician Team. These skilled technicians use telematics technology to remotely go over your vehicle’s data and any warning messages you may be receiving. With this information, they can accurately advise you over the phone about the best way to deal with any issues. They may be able to solve the issue remotely, or they may tell you that you need to head to the nearest BMW Center for some physical repairs. Either way, you’ll know you’re doing the right thing for your BMW.

When to Contact BMW Roadside Assistance

With BMW Roadside Assistance, you can drive anywhere in the U.S. or Canada without worrying about what to do if you experience a roadside inconvenience. You can contact an agent anytime, day or night, and they will have help on the way. Whatever roadside services you require, they will be able to offer advice or arrange for someone to come and help. Whether you need a quick battery jump or something more complicated like a tow and a ride to a hotel, you’ll be able to take advantage of the services offered by BMW Roadside Assistance.

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

We’re here to help you simplify car care and save, so this post may contain affiliate links to help you do just that. If you click on a link and take action, we may earn a commission. However, the analysis and opinions expressed are our own.


About the Author

FIXD Research Team

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

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