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Jeep Roadside Assistance: An Overview

Sad man having car trouble on the country road.

If you’re looking for an SUV that’s at home on-road and off, you can’t go wrong with a Jeep. Every Jeep vehicle is the perfect blend of sophisticated style and rugged capabilities, and owning a Jeep has several benefits. One such benefit is Jeep’s roadside assistance program. Here is your guide to Jeep Roadside Assistance and what it offers Jeep drivers.

What Is Jeep Roadside Assistance?

When you purchase a brand-new Jeep, it comes with a bumper-to-bumper warranty that’s good for up to three years from the date of purchase or up to 36,000 miles. It also has a powertrain warranty that’s valid for five years or 60,000 miles. While your vehicle is under warranty, you’re eligible to receive roadside assistance 24 hours a day, seven days a week. Jeep Roadside Assistance services include:

  • Towing
  • Battery jump-starts
  • Flat tire changes
  • Lockout assistance
  • Fuel delivery

Jeep owners who sign up for a Jeep Wave membership can take advantage of additional benefits, including trip interruption protection. If you’re traveling more than 100 miles from home and a warrantable defect renders your Jeep inoperable, you can receive up to $1,000 for lodging, meals, and emergency transportation.

How To Access Jeep Roadside Assistance

If your Jeep is equipped with SiriusXM Guardian, you can press the blue “ASSIST” button and connect to a roadside assistance operator. You can also call 1-800-521-2779. Whether you use SiriusXM Guardian or call the toll-free number, you’ll have to provide the following information:

  • Vehicle identification number
  • Type of vehicle
  • License plate number
  • Odometer reading
  • Your location
  • A brief description of your issue

Jeep Roadside Assistance Exclusions

Keep in mind that Jeep Roadside Assistance does not cover the following:

  • Towing claims submitted by unlicensed providers
  • A vehicle with an altered odometer
  • Towing a vehicle to the dealership for routine maintenance
  • Replacement keys

Jeep Roadside Assistance After Your Warranty Expires

If your original factory warranty expires and you want to keep receiving roadside assistance, you can purchase an extended warranty from Mopar, which provides warranty and roadside assistance for all of Chrysler’s automotive brands, including Jeep. The Added Care Plus Plan covers 800 components, while Mopar’s Maximum Care Plan covers 5,000 components. Both plans offer:

  • Rental car allowance
  • Trip interruption coverage
  • Roadside assistance

When you purchase a protection plan from Mopar, it extends your warranty to eight years from the original purchase date or up to 125,000 miles, whichever comes first.

Third-Party Roadside Assistance

While an extended warranty from Mopar provides roadside assistance for up to eight years or 125,000 miles, you might plan on driving your Jeep past that mileage mark, or you might rack up those miles pretty quickly if you’re frequently on the road. In that case, purchasing a third-party roadside assistance plan is a good idea. The more time you spend on the road, the more likely you will have an emergency requiring roadside assistance. Driving an older vehicle increases your likelihood of needing roadside assistance as well.

On top of basic services like fuel delivery, towing, and battery jump-starts, many third-party providers offer their members additional perks. Here are some of the leading third-party roadside assistance providers and the benefits they offer:


AAA memberships cover individual drivers, so you can take advantage of AAA services whether you’re driving your own car or you have to borrow a friend’s. AAA sells its assistance plans through regional offices, so costs and coverage vary depending on where you live. A basic AAA membership covers:

  • Towing up to a certain number of miles
  • Flat tire changes
  • Battery jump-starts
  • Fuel delivery

Members can also take advantage of:

  • No-fee traveler’s checks
  • Free maps
  • Discounts on attraction tickets

Better World Club

Better World Club provides roadside assistance for cars, trucks, SUVs, RVs, and motorcycles. On top of standard roadside services, Better World Club members can take advantage of:

  • Membership discounts for hybrid, diesel, or biodiesel vehicle owners
  • Travel services and discounts
  • Free maps and trip routing
  • Discounts from eco-friendly companies

AARP Roadside Assistance

AARP Roadside Assistance is available to drivers 50 and over who already have an AARP membership. When you purchase an AARP Roadside Assistance Plan, you can take advantage of assistance services whether you’re driving or a passenger in someone else’s vehicle. The Roadside Assist plan offers three roadside rescues a year and 10 miles of towing, while the Roadside Elite plan gives you seven rescues a year and 100 miles of towing.

Good Sam Roadside Assistance

When you purchase a Good Sam membership, it covers you, your spouse or domestic partner, and dependent children. A Platinum Auto plan also covers all household vehicles. You can also purchase additional coverage for trip interruptions and emergency medical referrals. Good Sam members can receive 10% discounts for AAMCO repairs and deals for rental cars and hotels.

Do You Need a Roadside Assistance Plan?

According to AAA, vehicles 10 years and older are twice as likely to end up stranded on the side of the road and four times as likely to need towing services compared to newer vehicles. However, even new vehicles aren’t immune to flat tires, running out of gas, or an owner locking their keys in the car. A roadside assistance plan can give you peace of mind, help you save money, and get you back on the road in no time.

Jeep Roadside Assistance has your back if your Jeep warranty is still in effect. However, if your original warranty is about to expire, you’ll have to decide whether to extend your warranty through Mopar or purchase roadside assistance through a third party. Remember that an extended warranty offers much more than roadside assistance, so you might find it worth paying extra for warranty coverage.

Several insurance companies also offer roadside assistance packages, so check with your insurance company to see how you can benefit. Your provider may give you a discount for bundling roadside assistance with your car insurance policy. If you’re considering a roadside assistance plan through your car insurance, however, remember that each time you request assistance, it counts as a claim and might raise your premiums, though a bundling discount can offset the cost.

As you can see, Jeep Roadside Assistance makes owning a Jeep even more fun and stress-free. It’s just one of the many perks that Jeep offers to help you enjoy your SUV for years to come.

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

We’re here to help you simplify car care and save, so this post may contain affiliate links to help you do just that. If you click on a link and take action, we may earn a commission. However, the analysis and opinions expressed are our own.


About the Author

FIXD Research Team

FIXD Research Team

At FIXD, our mission is to make car ownership as simple, easy, and affordable as possible. Our research team utilizes the latest automotive data and insights to create tools and resources that help drivers get peace of mind and save money over the life of their car.

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