Let's revolutionize auto care.We're out to change how people understand car repair and maintenance, and we're looking for people who share our passion for this mission. If you've got what it takes, we'd love to see you join our team.

Reasons to Join the FIXD Team

Personal Development

We want everyone on the team to be a subject matter expert.  If you’re interested in a class or course to help you learn a new skill, we’ll cover the cost for you.

Benefits & Perks

We offer an assortment of benefits, from health insurance to personal perks. We want every team member to be their best in the office and in their life.

Hit heavy and stay small

Small, dynamic teams can work with more agility and freedom than in larger organizations.

Ownership and autonomy

We are all a team of self-starters.  We don’t believe in micromanaging, and we trust that you’ll take the initiative to find ways to make an impact.

Work that matters

Take pride in knowing that you’re helping hundreds of thousands of drivers across the globe be more empowered when dealing with their vehicles.

Team camaraderie

We’re proud of the great culture we’ve built at FIXD, and we’re looking for great people to add to the team.

Current Career OpportunitiesWe're always looking for creative, talented self-starters to join the FIXD team. Check out our open roles below and email careers@fixdapp.com if you're interested.

ENGINEERING

Web Developer

The FIXD team is looking for a Web Developer with strong skills in React, front-end development, and a strong design sense. You would be integral to furthering the development and iteration of our platform including defining the project roadmap and prioritizing features.

Role

  • Make improvements to the FIXD platform
  • Work with our design and product team to implement new, exciting, and robust features for the platform
  • Own every facet of the platform, including build, test, deployment, and maintenance.
  • Work cross-functionally with other FIXD teams to guide our product roadmap and create a great product for our customers (drivers and repair/maintenance shops)

Qualifications

  • Innate curiosity and a desire to be responsible for all aspects of building FIXD’s software platform experience in a small, highly focused, and growing team.
  • Understanding and curiosity in creating well thought out infrastructure, SDKs, open source, and APIs.
  • You must deeply enjoy writing and shipping production software.

Plus

  • Ability and desire to jump into full stack development when necessary to unblock yourself.
  • A strong product-focus such that you can design and drive the iOS FIXD product forward independently on smaller initiatives (like surprise-and-delight features).
  • Experience in the Bluetooth stack

To apply please send a resume and cover letter explaining why you’re a great fit to careers@fixdapp.com. Please include the position title in the subject line of your application email. FIXD Automotive, Inc. is an equal opportunity employer.

CUSTOMER SUPPORT

Client Success Representative

FIXD’s Client Success Representatives (CSR) own the relationships, strategy, and well-being of FIXD’s Business customers. The CSRs are ultimately responsible for making sure the clients in their portfolio are constantly seeing the value of FIXD, through additional services driven by the analytics and marketing capabilities offered by FIXD

Role

  • Onboards new clients to the FIXD platform and conduct initial training and setup
  • Coaches clients on FIXD product and analytics best practices
  • Analyzes data to discover insights that drive recommendations for clients
  • Connects with clients by exhibiting empathy, listening actively, presenting in an engaging manner, and communicating effectively
  • Influences and builds rapport with key decision-makers in order to become their trusted advisors
  • Displays persistence and continually pushes to get clients maximum value from FIXD
  • Quickly balances client needs against what is best for FIXD and prioritizes accordingly
  • Daily client interaction and engagement management
  • Create and present research analyses and recommendations on app optimization and usability, user experience and conversion rates to clients’ marketing, analytics, and management (or the desire to learn!)

Qualifications

  • The persistence to build relationships even where none exists
  • Excellent interpersonal skills; people want to hang out with you once they’ve met you
  • Strong communicator who can give an excellent presentation and write an eloquent e-mail
  • Empathy with a knack for understanding what a customer really needs and why they need it
  • Ability to multitask and prioritize
  • Passion for providing top-notch customer service

Plus

  • 2-4 years of Client Success experience at a SaaS or Analytics company
  • Experience in the automotive repair (or related) industry

To apply please send a resume and cover letter explaining why you’re a great fit to careers@fixdapp.com. Please include the position title in the subject line of your application email. FIXD Automotive, Inc. is an equal opportunity employer.

OPERATIONS

Sales Executive

The FIXD team is looking for a Sales Executive with strong skills in sales, pipeline management, and relationship cultivation. You will be integral to the growth of FIXD and introduction of FIXD to many business owners and potential clients.

Role

  • We sell to owners and managers of companies in the Automotive Repair vertical. We solve a very real and palpable problem for them.
  • Your day will cover everything from running demo’s, finding your own prospects, cold calling, contacting warm leads (provided), and closing.
  • You will spend time training, practicing and honing your technique. Understanding and analyzing your pipeline will be crucial to increasing success!

Qualifications

  • Have documented success in sales
  • Organized, understand the importance of follow up
  • Positive outlook and upbeat personality
  • Motivated self-starter, can work with little supervision and generate impressive results

Plus

  • Experience in sales in the automotive repair (or related) industry
  • Understanding of automotive repair and maintenance and/or repair shops

To apply please send a resume and cover letter explaining why you’re a great fit to careers@fixdapp.com. Please include the position title in the subject line of your application email. FIXD Automotive, Inc. is an equal opportunity employer.

MARKETING – No positions at this time.